Help & Support
We're here to help you get the most out of your website building experience.
Contact Us
Have a question, feedback, or need assistance? Reach out to our support team:
📧 Email: support@wave.love
We aim to respond to all inquiries within 24 hours.
Before Contacting Support
Check these resources for quick answers:
- Getting Started — First steps with the platform
- Creating a Site — Detailed guide on site creation
- Editing Your Site — Making changes to your website
- Writing Prompts — Get better results from the AI
- Publishing — Going live with your site
- Forms — Managing form submissions
Tips for Faster Support
When contacting us, please include:
- Your account email — so we can find your account
- Site name or URL — if your question is about a specific site
- Description of the issue — what you expected vs. what happened
- Screenshots — if applicable, they help us understand the issue faster
Common Questions
How quickly will I get a response?
Our team typically responds within 24 hours during business days.
Can I request a feature?
Absolutely! We love hearing your ideas. Send them to support@wave.love.
Is there live chat support?
Currently, we offer email support only. This allows us to provide more detailed and helpful responses.