Terms of Service

1. Introduction

Welcome to Wave.love ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our AI-powered website generation platform, including any content, functionality, and services offered on or through wave.love (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Service Description

Wave.love is an artificial intelligence (AI) powered platform that allows users to generate websites based on text descriptions and prompts. Our AI technology creates website designs, layouts, and content based on user input.

The Service is provided on a subscription basis with various pricing tiers that offer different features and credit allocations.

3. Platform-Exclusive Hosting

This hosting model allows us to provide optimized performance, security updates, and continuous improvements to your websites without requiring any technical knowledge on your part.

4. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

5. Acceptable Use

You agree not to use the Service to:

• Generate websites containing illegal, harmful, or offensive content
• Infringe upon any intellectual property rights of third parties
• Create websites that promote violence, hatred, or discrimination
• Distribute malware, phishing content, or engage in fraudulent activities
• Violate any applicable laws or regulations
• Attempt to circumvent platform restrictions or extract source code
• Resell or redistribute generated websites outside the platform

6. Intellectual Property

Your Content: You retain ownership of the text prompts, images, and other content you provide to generate your websites.

Generated Websites: While you have the right to use the websites generated for you on our platform, the underlying technology, AI models, and platform infrastructure remain our exclusive property.

Platform: All aspects of the Wave.love platform, including its design, features, and codebase, are protected by intellectual property laws and remain our exclusive property.

7. Payment and Billing

By subscribing to a paid plan, you agree to:

• Pay all applicable fees for your selected subscription plan
• Provide valid payment information
• Authorize automatic recurring billing on your payment method
• Accept that credits do not roll over to the next billing period unless specified

8. Refund Policy

8.1 Eligibility for Refund

• 14-Day Money-Back Guarantee: New subscribers may request a full refund within 14 days of their initial subscription purchase if they are dissatisfied with the Service
• Technical Issues: If you experience persistent technical issues that prevent you from using the Service and our support team is unable to resolve them
• Billing Errors: If you were charged incorrectly or charged for a subscription you did not authorize

8.2 Non-Refundable Cases

• Credits that have already been used
• Partial month or billing period usage
• Accounts terminated due to Terms of Service violations
• Subscription renewals after the initial 14-day period (unless required by applicable law)
• Credit pack purchases (one-time credit purchases are final)

8.3 How to Request a Refund

To request a refund, please contact our support team at support@wave.love with the following information:

• Your account email address
• Date of purchase
• Reason for the refund request
• Any relevant details or screenshots (if applicable)

8.4 Refund Processing

• Refund requests are typically reviewed within 3-5 business days
• Approved refunds will be processed to the original payment method
• Please allow 5-10 business days for the refund to appear in your account
• Upon refund approval, your subscription will be cancelled and access to premium features will end

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may temporarily suspend the Service for:

• Scheduled maintenance and updates
• Emergency repairs or security patches
• Circumstances beyond our reasonable control

10. Termination

We may suspend or terminate your access to the Service at any time for:

• Violation of these Terms
• Non-payment of fees
• Abuse of the platform or other users
• Any other reason at our sole discretion

Upon termination, your access to generated websites will cease, and we may delete your data after a reasonable retention period.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@wave.love